Call center furniture is an essential component of the whole customer experience. In the design of the call center, close attention is often paid to the optimal flow of call volume, the number of chairs on the floor, and the … Continue reading →
The design standard for call center workstations has been shifting quickly in keeping with new ideas in information technology. One of the biggest of these trends is a movement toward cloud computing. This technology allows companies to host their client … Continue reading →
Every modern call center should be planned according to four principles: ergonomics, acoustics, functionality and the support of users. All of the above-mentioned factors are assumed to be so built and developed to stimulate workers and help them work more … Continue reading →
