Telemarketing organizations shouldn’t forget about their representatives’ comfort even as they are working to assure that every one meets or exceeds their daily quotas. When workers meet or exceed their quotas, the business brings cash in. If the employees aren’t happy at their workstations, they won’t find it easy to meet quotas designated by their administrators. Instead, they’ll be feeling preoccupied as they try to adjust chair height and computer arrangement.
Telemarketing cubicles are still a hot piece in the office furniture industry. As brand loyalty often depends on the quality of the client experience, companies must keep a highly trained, expert, and active support workers to maintain their reputation. Quality commitment depends on much more than just picking up a call and answering a few quick questions.
Customer Service Representatives (CSR’s) today are accountable for higher quality assistance than they were required to do in the past. Thankfully, most of this work is backed by customer management software, so the telemarketing cubicles used by your team do not need substantial add ons or expensive materials to increase productivity.
Save Money By Purchasing Telemarketing Workstations Made With Fabric Covered Panels.
While laminates and veneers do communicate a more stylish look, they are also high-priced. Fabric is less costly, but it doesn’t have to look “cheap.” Today’s fabrics cover a rainbow of color that is large and assorted, so it is likely to find fabric cubicle partitions that match your internal décor and create a positive mood among your employees. Fabric wrapped around a stable, central hub also helps decrease sounds. Clients who call in for support can plainly hear their CSR’s without background sound from other CSR’s phone conversations.
Save Costs Go Paperless
This will reduce your expenses by decreasing the overall size of your telemarketing cubicles. With a small amount of paperwork, you will not need to buy filing cabinets or overhead storage bins. Workstations can be smaller, with affordable 8-hour ergonomic office seating that will keep customer service representatives comfortably seated throughout their workday. Call center cubicle partitions need only be high enough to create a contained, focused workspace for staff. Accessories are not required if all documentation is done in the company-customer relationship management department. If a totally paperless call center is not plausible, talk to your network administrator about installing network printers for everyone to share. This reduces the need for individual printers and keeps clutter from accumulating at CSR stations.
Consider Computer Software Your CSR’s Will Use To Assist Your Clients.
Modern desktop computers are much smaller than they used to be. They can comfortably fit under a desk or to one side of the computer monitor without reducing the CSR’s workspace. Laptops are even smaller and need even less space for users to comfortably handle. The important question to ask here is not what type of device your CSR’s need, but how many devices each worker needs.
You also need to decide if CSR’s will be working with one computer monitor or a double monitor setup. Staff who need more than one computer monitor, and who also may need to work with both a laptop and a desktop, will need bigger workstations that will affect the overall size of telemarketing cubicle. CSR’s using only a single computer can easily work in much small telemarketing cubicles like the ones shown in the picture above.
Cubicle Office Furniture Store (COFS) Builds And Sells Telemarketing Cubicles Factory Direct To Businesses With FREE Shipping!
You do not have to pay retail markup when you by telemarketing cubicles from COFS. You can buy directly from our manufacturing facility, and pay one flat price that includes shipping, installation, and warranty repairs. Call COFS now to receive a free space plan for your call center, and choose the right fabrics, desk materials, and dimensions that will fit your budget.
Call Center And Telemarketing Cubicles – FREE Quote 832-799-9942